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ENTERPRISE CASE STUDY

Government Knowledge Management Solution Design

A proposed Arabic- and English-language knowledge and legal-intelligence platform that structures, versions and indexes government content in OpenText Livelink and other approved repositories.

Domain

Government Knowledge Management

Timeline

Proposed solution design

Architecture Role

Enterprise AI Solution Architect

Deployment Status

Business case and proposed architecture

The Enterprise Challenge

Government knowledge is distributed across long-lived repositories and document formats. Staff may struggle to identify the latest authoritative text, while manual classification and repeated agency-by-agency solutions make information governance difficult.

Architectural Solution

Connect to OpenText Livelink through its REST API, extract and structure approved content, preserve version and permission metadata, and index it for bilingual retrieval. Ground answers in the permitted source documents and present citations so staff can verify them.

Architecture Narrative

This case study proposes a bilingual knowledge platform over government records such as legislation, regulations, circulars, decisions, contracts and correspondence. Content is extracted and versioned before being indexed with repository permissions. Staff can ask questions in Arabic or English and receive answers grounded in approved material with citations. Records officers retain responsibility for official classification, retention and disposition decisions.

System Impact

Helps staff find current legislation, regulations, circulars, decisions, contracts and correspondence.

Provides answers grounded in approved sources with citations and repository permissions.

Assists records officers with classification, retention and disposition workflows.

System Signal Flow

Connect to LivelinkOCR and structure contentClassify and versionIndex with permissionsAsk in Arabic or EnglishReturn cited answersReview records governanceReport in Power BI

Architecture & Security Model

Artificial Intelligence
Angular 18Power BI Embedded
Core Platforms
OpenText Livelink REST APISpring Boot
Cloud & Integration
Vertex AI Agent BuilderVertex AI SearchGeminiDocument AI
Database & Governance
BigQueryLivelink permission and version metadata

Visual Architecture Showcase

What sets this solution apart?

01

Preserves repository permissions through search and retrieval.

02

Treats source citations and authoritative versions as core answer requirements.

03

Includes Arabic document OCR and bilingual question handling in the proposed design.

04

Keeps records governance and legal interpretation accountable to qualified people.

Controls and Human Oversight

Answers are limited to approved content, show their sources and should state when sources do not support an answer.

Repository permissions are respected when retrieving documents.

The platform supports legal research; it does not issue legal opinions or replace official legal text.